Privacy Policy

Effective Date: 11/01/2025

Prat City LLC, doing business as BailEdu (“BailEdu”, “we”, “us” or “our”) operates an online continuing education platform for California bail agents. We understand the importance of protecting your personal information and maintaining your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our Services at bailedu.com.

By accessing or using our Services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and consent to our collection, use, and sharing of your information as described herein.

Your use of BailEdu’s Services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms used in this Policy without definition have the meanings given in the Terms of Service.

YOUR PRIVACY RIGHTS — CALIFORNIA CIVIL CODE SECTION 1798.83

Under California Civil Code Section 1798.83, California residents are entitled to request a list of the categories of personal information we share with third parties for marketing purposes and contact information for such third parties. If you are a California resident and would like this information, please submit a written request to: support@bailedu.com.

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we collect when you access or use our Services. We gather various types of Personal Information from our users as explained below, and we use this Personal Information in connection with our Services, including to:

Verify your identity and bail agent license status
Process course enrollments and track course completion
Issue certificates of completion for continuing education credit
Maintain records as required by California Department of Insurance regulations
Process payments for course fees
Improve and personalize our Services
Communicate with you about your account and courses
Comply with legal and regulatory requirements

In certain cases, we may share some Personal Information with third parties, but only as described in this Privacy Policy.

Important: We electronically submit your course completion information to the California Department of Insurance through Sircon.com Education Provider Online Programs within 30 days of course completion, as required by California regulations. You will also receive a certificate of completion for your records, which you must retain for five (5) years.

AGE REQUIREMENTS

Our Services are intended solely for licensed bail agents and bail industry professionals who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from someone under 18, we will delete that information as quickly as possible. If you believe someone under 18 may have provided us personal information, please contact us at support@bailedu.com.

WHAT INFORMATION DOES BAILEDU COLLECT

Our website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user or device (“personal information”).

Within the last twelve (12) months, we have collected the following categories of personal information:

Category	Collected
A. Account Identifiers (name, email, username, password)	YES
B. Personal information as defined in Cal. Civ. Code § 1798.80(e) (name, address, phone number)	YES
C. Protected classification characteristics under California or federal law	NO
D. Commercial information (transaction history, course purchases)	YES
E. Biometric information	NO
F. Internet or other network activity (browsing history, interactions with website)	YES
G. Geolocation data	NO
H. Sensory data	NO
I. Professional or employment-related information (bail agent license number, surety company)	YES
J. Non-public education information (course completion records, exam scores)	YES
K. Inferences drawn from other personal information	NO

Specific Information We Collect

Account Registration Information:

Full legal name
Email address
Phone number
Mailing address
Date of birth
Bail agent license number (if applicable)
Surety company affiliation (if applicable)

Educational Records:

Course enrollment dates
Course completion dates
Examination scores and attempts
Course progress and time spent in courses
Certificates of completion issued
Continuing education credit hours earned

Payment Information:

Billing information is processed through our third-party payment processor, Stripe
We do not store complete credit card information on our servers
We retain transaction records and receipts

Technical Information:

IP address
Browser type and version
Device information
Login timestamps
Course access logs
Platform interaction data

Communications:

Customer support inquiries and correspondence
Responses to surveys or feedback requests
Email communications regarding courses and account status

SOURCES OF INFORMATION

We obtain personal information from the following sources:

Directly from you when you:
- Register for an account
- Enroll in courses
- Complete course materials and examinations
- Update your account settings
- Contact customer support
- Submit feedback or participate in surveys
Automatically from your use of our Services through:
- Cookies and similar technologies
- Server logs that record your activity on our platform
- Learning management system tracking of course progress
From third parties, including:
- Payment processors (transaction confirmation)
- Identity verification services (if applicable)
- California Department of Insurance (to verify bail agent license status, when authorized)

HOW WE USE YOUR INFORMATION

We use the personal information we collect for the following purposes:

Educational Services:

Process course enrollments and provide access to course materials
Track course completion and examination performance
Issue certificates of completion meeting CDI requirements
Maintain educational records as required by California regulations (5 years minimum)
Respond to student questions and provide instructional support

Account Management:

Create and manage your account
Verify your identity and eligibility for bail continuing education
Send transactional emails regarding your account and courses
Process refunds or address billing issues

Legal and Regulatory Compliance:

Maintain records as required by California Code of Regulations Title 10
Submit course completion rosters to CDI via Sircon within 30 days of completion
Respond to legal process, court orders, or government requests
Comply with California Department of Insurance audit requirements
Verify bail agent license status when necessary
Maintain roster records for CDI reporting

Business Operations:

Process payments and maintain financial records
Prevent fraud and ensure platform security
Analyze platform usage to improve our Services
Send administrative communications
Respond to customer service requests

Marketing (with your consent):

Notify you of new courses or course updates
Send newsletters about bail industry developments
Provide information about regulatory changes affecting bail agents

HOW WE SHARE YOUR INFORMATION

We share your personal information only in the following circumstances:

Information That Is No Longer Personally Identifiable

We may anonymize your Personal Information so that you cannot be individually identified and provide that information to partners or the public. For example, we may publish aggregate statistics about course completion rates or average examination scores. However, we never disclose aggregate information in a manner that would identify you personally.

Service Providers

We share personal information with third-party service providers who perform services on our behalf, including:

Payment Processing: Stripe processes all payments. Your payment information is subject to Stripe’s privacy policy.
Roster Submission: Sircon.com (operated by Vertafore) processes our course completion roster submissions to the California Department of Insurance as required by regulation
Platform Hosting: Our course platform and data storage providers
Email Services: Providers who send transactional and administrative emails
Customer Support Tools: Services that help us respond to your inquiries
Analytics Providers: Services that help us understand platform usage

These service providers are contractually obligated to protect your information and use it only for the specified purposes.

California Department of Insurance and Sircon

As a CDI-approved continuing education provider, we are required to submit course completion rosters to the California Department of Insurance. We submit your information electronically through Sircon.com Education Provider Online Programs within 30 days of course completion.

Information Submitted to CDI via Sircon:

Your full name
Bail agent license number (if applicable)
Course title and approval number
Course completion date
Credit hours earned
Our provider certification number

Your Responsibilities:

Verify that your course completion appears in your CDI licensing record
Retain your certificate of completion for five (5) years as required by regulation
Contact us immediately if you believe completion information was submitted incorrectly

We may also share information with CDI in the following circumstances:

When required to comply with CDI audits of our education provider certification
When you explicitly authorize us to provide additional information about your course completion
In response to lawful requests from CDI as the regulatory authority

Legal Requirements

We may disclose personal information when required by law, including:

In response to court orders, subpoenas, or other legal process
To comply with California Department of Insurance regulations and audits
To protect our legal rights or defend against legal claims
To investigate fraud, security issues, or violations of our Terms of Service
To protect the safety and security of our users or the public

Business Transfers

If BailEdu is involved in a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity. We will notify you via email and/or prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar technologies to enhance your experience and collect information about how you use our Services.

What Are Cookies? Cookies are small text files placed on your device that help us remember your preferences and track your use of our platform. Web beacons are tiny graphics that help deliver cookies and compile analytics.

How We Use Cookies:

Essential Cookies: Required for platform functionality, login authentication, and course delivery
Performance Cookies: Help us understand how users interact with our platform
Functionality Cookies: Remember your preferences and settings
Analytics Cookies: Collect information about course completion patterns and learning outcomes

Third-Party Cookies: We may use third-party services such as Google Analytics to analyze platform usage and improve our Services. These third parties may use cookies to collect information about your use of our platform.

Your Cookie Choices: You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform or prevent you from completing courses.

For more information about managing cookies, visit www.aboutcookies.org.

DO NOT TRACK POLICY

Your browser may offer a “Do Not Track” option. Our Services do not currently respond to Do Not Track signals. This means we collect information about your online activity both while you use our Services and after you leave our platform, primarily through cookies and analytics services.

DATA SECURITY

We maintain industry-standard security measures to protect your personal information, including:

Encryption: All data transmission uses HTTPS/SSL encryption
Access Controls: Restricted access to personal information on a need-to-know basis
Secure Storage: Educational records stored in secure, access-controlled databases
Regular Security Audits: Periodic review of our security practices
Employee Training: Staff trained on privacy and data protection obligations

Record Retention: Pursuant to California Code of Regulations Title 10, we maintain all educational records, including enrollment information, course completion records, and certificates issued, for a minimum of five (5) years from the date of course completion. This retention period is required by CDI regulations governing education providers.

Limitations: While we implement reasonable security measures, no system is completely secure. Unauthorized access, hardware or software failure, and other factors may compromise security. We cannot guarantee that information you provide will not be intercepted during transmission over the internet.

Your Responsibility: You are responsible for maintaining the confidentiality of your account password and restricting access to your devices. You must notify us immediately if you suspect unauthorized access to your account.

YOUR RIGHTS AND CHOICES

California Privacy Rights (CCPA):

California residents have specific rights regarding their personal information under the California Consumer Privacy Act:

Right to Know: You may request information about the categories and specific pieces of personal information we collect, use, and disclose
Right to Delete: You may request deletion of your personal information, subject to certain exceptions (such as legal and regulatory retention requirements)
Right to Opt-Out: We do not sell personal information. If this changes, we will update this policy and provide an opt-out mechanism
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

How to Exercise Your Rights: To exercise these rights, contact us at support@bailedu.com or mail your request to:

BailEdu – Privacy Request
Prat City LLC
133 N Altadena Drive
Suite 215
Pasadena, CA 91107

We will verify your identity before processing your request. Verification may require us to request additional information, such as your bail agent license number.

Important Limitation: We cannot delete educational records that we are legally required to maintain for five years pursuant to California Department of Insurance regulations. These records include course enrollment information, completion dates, examination scores, and certificates issued.

ACCESSING AND UPDATING YOUR INFORMATION

You may access and update certain personal information through your account settings, including:

Name and contact information
Email address and password
Course enrollment history
Certificates of completion

To update information not accessible through your account settings, or to request a copy of your educational records, contact us at support@bailedu.com.

Educational Records: You have the right to review your educational records during business hours. To request access to your complete educational records, email support@bailedu.com with proof of identification.

EMAIL COMMUNICATIONS

We will send you emails regarding:

Course enrollment confirmations
Course completion and certificates
Confirmation of roster submission to CDI via Sircon
Account security notifications
Regulatory updates affecting bail continuing education
Responses to your support inquiries

Marketing Communications: We may send you promotional emails about new courses or platform features. You can opt out of marketing emails by:

Clicking the “unsubscribe” link in any marketing email
Emailing support@bailedu.com with your opt-out request
Adjusting your email preferences in your account settings

Transactional Emails: You cannot opt out of transactional emails related to your account, course enrollments, or certificates, as these are necessary for the operation of our Services.

INTERNATIONAL USERS

Our Services are hosted in the United States and intended for users in California. If you access our Services from outside the United States, your information will be transferred to, stored, and processed in the United States where our servers are located.

The data protection laws of the United States may differ from those in your country. By using our Services, you consent to the transfer of your information to the United States.

THIRD-PARTY LINKS

Our platform may contain links to third-party websites, including:

California Department of Insurance
Sircon.com (roster submission system)
Surety company websites
Industry resources and publications
Payment processor (Stripe)

We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

CHILDREN’S PRIVACY

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we learn we have collected personal information from someone under 18, we will delete that information immediately.

If you believe someone under 18 has provided us personal information, contact us at support@bailedu.com.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

Posting a notice on bailedu.com
Highlighting the change on our platform
Sending an email to the address associated with your account
Updating the “Effective Date” at the top of this policy

We encourage you to review this Privacy Policy periodically. Your continued use of our Services after we post changes constitutes your acceptance of the updated Privacy Policy.

If we make material changes that affect how we use personal information collected before the change, we will obtain your consent before applying the new practices to that information.

CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: support@bailedu.com

Mail:
BailEdu – Privacy Inquiries
Prat City LLC
133 N Altadena Drive
Suite 215
Pasadena, CA 91107
United States

Response Time: We will respond to privacy inquiries within 10 business days of receipt.

REGULATORY COMPLIANCE

BailEdu operates as a California Department of Insurance approved continuing education provider. Our privacy practices comply with:

California Consumer Privacy Act (CCPA)
California Code of Regulations Title 10, Chapter 5 (Insurance Education Providers)
California Insurance Code sections governing bail education
Family Educational Rights and Privacy Act (FERPA) where applicable
Industry best practices for educational technology platforms

For questions about CDI regulations governing education providers, contact the California Department of Insurance Education Unit at (916) 492-3064.