Terms of Service

Last Updated: 11/01/2025

1. AGREEMENT TO TERMS

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Prat City LLC, doing business as BailEdu (“BailEdu”, “we”, “us”, or “our”), concerning your access to and use of the https://www.bailedu.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms of Service, via email, or by another appropriate means, and you waive any right to receive specific notice of each such change.

It is your responsibility to periodically review these Terms of Service to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Site after the date such revised Terms of Service are posted. We reserve any rights not expressly granted by these Terms.

The information provided on the Site is intended for distribution to and use by California licensed bail agents and bail industry professionals. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. THE SERVICES

BailEdu offers the following services (collectively, the “Services”) according to these terms and conditions:

a. Online Continuing Education Courses

We provide online continuing education courses (the “Courses”) approved by the California Department of Insurance for licensed bail agents. Our Courses are designed to meet California’s continuing education requirements for bail agent license renewal as specified in California Insurance Code §1810.7 and California Code of Regulations Title 10.

Course Enrollment and Access:

  • You are required to establish an account on the Site and provide accurate information for Course registration
  • You must provide your California bail agent license number (if applicable) and other required information
  • Course enrollment is free; payment is only required after successful Course completion
  • Course access begins immediately upon enrollment
  • You will have access to Course materials for the duration specified for each Course
  • Courses must be completed within the timeframe specified for each Course offering

Course Completion Requirements: To receive a certificate of completion, you must:

  • Complete all Course modules and lessons
  • Pass all assessments with a minimum score of 70%
  • Personally complete all Course requirements without assistance from others
  • Satisfy all time-in-course requirements as mandated by CDI regulations
  • Complete the Course using only your own account credentials

Certificate Issuance: Upon successful completion of all Course requirements:

  • We will issue a certificate of completion meeting CDI specifications
  • The certificate will be available for download through your account
  • We will electronically submit your course completion information to the California Department of Insurance through Sircon.com Education Provider Online Programs within 30 days of completion, as required by California regulations
  • You are responsible for verifying that your completion appears in your CDI licensing record
  • You must retain your certificate of completion for five (5) years as required by California regulations

Important Notice Regarding CDI Requirements: While our Courses are approved by the California Department of Insurance as a licensed education provider, it is your responsibility to:

  • Verify that our Courses meet your specific license renewal requirements
  • Ensure you complete the correct number and type of continuing education hours
  • Track your continuing education completion and renewal deadlines
  • Submit any additional documentation required by CDI for license renewal
  • Maintain your certificate of completion for the required retention period

We make no representations or warranties that completion of our Courses alone will satisfy all of your license renewal requirements. You acknowledge that you are responsible for understanding and fulfilling all CDI requirements for your license type.

b. Duplicate Certificates

If you require a duplicate certificate due to loss, technical issues, or any other reason, you may request one through your account. We reserve the right to charge an administrative fee for duplicate certificate requests. Duplicate certificates will be marked as “DUPLICATE” and will reference the original completion date.

c. Future Additional Services

We may, at our sole discretion, offer additional services in the future, which may include but are not limited to:

  • Specialized training courses
  • Advanced continuing education topics
  • Industry-specific workshops
  • Professional development resources
  • Study materials and guides
  • Practice examinations
  • Webinars and live training sessions

These services, if and when offered, will be subject to additional fees and may be subject to additional or modified terms and conditions as posted on the Site.

d. Course Materials and Resources

The Courses include various educational materials, videos, interactive content, assessments, and other instructional resources. While you have access to these materials during your active Course enrollment, such access is temporary and subject to the terms of your enrollment. You may not download, copy, screenshot, record, or otherwise reproduce Course materials except as specifically authorized for your personal educational use in completing the Course.

e. Support Services

We provide email support at support@bailedu.com to assist with technical issues and general inquiries about the Courses. Support is available during regular business hours (Monday-Friday, 9:00 AM – 5:00 PM Pacific Time, excluding holidays). We aim to respond to all inquiries within one (1) business day.

Support services are limited to:

  • Technical assistance with platform access and functionality
  • General information about Course content and requirements
  • Account management assistance
  • Certificate and completion record inquiries

We cannot and will not provide:

  • Legal advice regarding bail agent licensing or regulations
  • Answers to Course examination questions
  • Assistance that would compromise Course integrity or assessment validity
  • Guidance that would violate CDI regulations or our provider certification requirements

After you register for the Site and in the provision of our Services, we may send you registration confirmations, Course progress updates, completion notifications, and other communications related to your enrollment and continuing education requirements. We may contact you if incorrect or incomplete information is provided during registration. However, we are not required under these Terms to contact you to obtain corrected information. We are not responsible for any delays or consequences resulting from your submission of incorrect information.

3. DISCLAIMER OF PROFESSIONAL SERVICES

THE COURSES AND ALL CONTENT PROVIDED ARE FOR EDUCATIONAL PURPOSES ONLY. Nothing in the Courses or on the Site constitutes legal advice, regulatory guidance, business consulting, or any other professional service. The Courses are not a substitute for consultation with qualified legal, regulatory, or other professionals.

You acknowledge and agree that:

  • We are not providing legal representation, legal advice, or legal services of any kind
  • We are not providing regulatory consulting or compliance advisory services
  • We are not providing business consulting or operational guidance
  • Course content is general educational material and may not address your specific situation
  • The Courses do not create an attorney-client or any other professional relationship
  • You should consult appropriate professionals for advice specific to your circumstances
  • Completion of Courses does not guarantee license renewal or approval by CDI
  • We are not responsible for how CDI or other parties interpret or act upon your Course completion
  • The Courses are not a substitute for independent research of current regulations
  • Regulatory requirements may change and it is your responsibility to stay informed

You are solely responsible for:

  • Understanding and complying with all California Department of Insurance regulations
  • Meeting all requirements for your bail agent license renewal
  • Tracking your continuing education hours and deadlines
  • Verifying that Course completion meets your specific license requirements
  • Maintaining accurate records of your continuing education
  • Consulting with qualified professionals regarding specific legal or regulatory questions

4. PRIVACY

We take the privacy and security of our users’ information and activities on our Site seriously. Please review our Privacy Policy at [link]. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Service.

Please be advised the Site is hosted in the United States. If you access the Site from outside the United States, your information will be transferred to, stored, and processed in the United States where our servers are located.

We do not knowingly accept, request, or solicit information from anyone under the age of 18. Our Services are intended solely for licensed bail agents and bail industry professionals who are at least 18 years of age. If we learn that we have collected personal information from someone under 18, we will delete that information as quickly as is reasonably practical. If you believe that someone under 18 may have provided us personal information, please contact us at support@bailedu.com.

5. FEES AND PAYMENT

You agree to pay us for the provision of any of the Services, subject to the following conditions:

a. Payment Structure

Course Fees:

  • Course fees will be clearly displayed before enrollment
  • Payment is required only after you successfully complete all Course requirements, including all modules and assessments
  • We will not charge you if you do not complete the Course
  • By enrolling, you acknowledge the fee amount and agree to pay upon successful completion
  • All fees are in United States dollars (USD)
  • Fees may vary by Course type, length, and content

Optional Service Fees:

  • Duplicate certificate requests may incur administrative fees
  • Any optional services will have fees clearly displayed before purchase
  • Additional fees for expedited services or special requests may apply

b. Fee Modifications

We may change our fee schedule at any time. New fee schedules will be effective immediately upon publication on the Site. However, any fee changes will not affect users who have already enrolled in and paid for Courses prior to the fee change.

c. Refund Policy

WE DO NOT PROVIDE REFUNDS FOR OUR SERVICES OR PRODUCTS UNDER ANY CIRCUMSTANCES.

Since payment is only required after successful Course completion and certificate issuance, you have already received the full benefit of our Services at the time of payment. This no-refund policy applies to:

  • Course fees
  • Duplicate certificate fees
  • Any optional services
  • All other fees

At our sole discretion, we may refund course-related optional upgrades if the request is made prior to the completion or delivery of those services. If the service has been rendered or the product has been delivered, we cannot refund you.

d. Payment Methods

We accept online payments through Stripe, our secure payment processor. You represent and warrant that:

  • You have the legal right to use any payment method you provide
  • The payment information you provide is true, accurate, and complete
  • You will notify us immediately of any changes to your payment information
  • You authorize us to charge the payment method provided for all fees incurred

e. Payment Processing

Your payment information is processed through our third-party payment processor, Stripe, and is subject to Stripe’s terms and privacy policy. We do not store complete credit card information on our servers.

f. Billing Inquiries

Please direct any billing questions to us through the “Contact Us” form on the Site or by emailing support@bailedu.com. We will respond to billing inquiries within two (2) business days.

6. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, Course materials, assessments, and all other content on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.

The Content and the Marks are provided on the Site “AS IS” for your information and personal educational use only. Except as expressly provided in these Terms of Service, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Limited License: Provided that you are eligible to use the Site and are enrolled in a Course, you are granted a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Site for your personal educational purposes
  • Access Course materials for which you have properly enrolled and paid
  • Download and retain your certificate of completion for your records
  • Take notes for your personal use while completing Course requirements

You may not:

  • Share Course access credentials with others
  • Allow others to complete Course requirements under your name
  • Reproduce, distribute, or create derivative works from Course materials
  • Use Course materials for any commercial purpose
  • Remove or alter any copyright or proprietary notices
  • Use automated tools to access or download Course content

We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

7. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

  1. All registration information you submit will be true, accurate, current, and complete
  2. You will maintain the accuracy of such information and promptly update registration information as necessary
  3. You have the legal capacity and you agree to comply with these Terms of Service
  4. You are at least eighteen (18) years of age
  5. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise
  6. You will not use the Site for any illegal or unauthorized purpose
  7. Your use of the Site will not violate any applicable law or regulation
  8. You meet all of the requirements set forth in these Terms and Conditions
  9. You are a California bail agent, bail industry professional, or an individual seeking to become licensed in the bail industry
  10. You are not a competitor of our Site or the services we provide
  11. You are the individual whose name appears on the identity information submitted when enrolling for Courses
  12. You are not accessing the Site through someone else’s account
  13. You will personally complete all Course requirements without assistance from others that would compromise Course integrity
  14. You understand and acknowledge that we make no guarantees regarding license renewal or CDI approval
  15. You understand your obligation to maintain continuing education records as required by CDI regulations
  16. You acknowledge that Course access is subject to the terms specified for each Course enrollment
  17. You understand that you are responsible for verifying that Courses meet your specific continuing education requirements

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

Identity Verification: You acknowledge and agree that:

  • We may verify your identity and bail agent license status
  • We may contact the California Department of Insurance to verify license information
  • Providing false identity information is grounds for immediate account termination
  • Allowing another person to use your account violates these Terms and may violate CDI regulations
  • We may employ identity verification measures including electronic signatures and authentication systems

8. USER REGISTRATION

You are required to register with the Site to enroll in Courses. You agree to:

  • Keep your password confidential and secure
  • Not assist or enable another person to use your account
  • Not share your login credentials with anyone
  • Be responsible for all use of your account and password
  • Notify us immediately if you suspect unauthorized account access
  • Maintain accurate and current contact information

Account Security: We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Account Termination: You may request account deletion by contacting us at support@bailedu.com. However:

  • We must retain your educational records for five (5) years as required by CDI regulations
  • Deletion of your account does not delete educational records maintained for compliance purposes
  • You will lose access to Course materials and your account dashboard
  • Certificates of completion will remain valid regardless of account deletion

Inactive Accounts: We reserve the right to deactivate accounts that have been inactive for one hundred eighty (180) days or more. If your account is deactivated before Course completion, you will need to contact us to reactivate your account.

9. PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us
  2. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means
  3. Use the Site to advertise or offer to sell goods and services unrelated to bail education
  4. Circumvent, disable, or otherwise interfere with security-related features of the Site
  5. Engage in unauthorized framing of or linking to the Site
  6. Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information
  7. Make improper use of our support services or submit false reports of abuse or misconduct
  8. Engage in any automated use of the system, such as using scripts, bots, or similar data gathering and extraction tools
  9. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site
  10. Attempt to impersonate another user or person or use the username of another user
  11. Sell or otherwise transfer your account or profile
  12. Use any information obtained from the Site to harass, abuse, or harm another person
  13. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise
  14. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site
  15. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site
  16. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you
  17. Delete the copyright or other proprietary rights notice from any Content
  18. Copy or adapt the Site’s software, including but not limited to HTML, JavaScript, or other code
  19. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Site
  20. Use, launch, develop, or distribute any automated system that accesses the Site, including web spiders, robots, or similar tools
  21. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site
  22. Use the Site in a manner inconsistent with any applicable laws or regulations
  23. Use the Site to directly or indirectly infringe the legal rights of third parties or our intellectual property
  24. Solicit another person to fraudulently complete Course requirements under your name
  25. Complete Course requirements under another person’s name or account
  26. Share Course materials, login credentials, or Course content with others
  27. Record, screenshot, or otherwise capture Course content for distribution or commercial use
  28. Assist others in violating academic integrity by completing Course requirements for them
  29. Misrepresent your identity, bail agent license status, or the purpose for taking Courses
  30. Violate California Department of Insurance regulations regarding continuing education
  31. Submit fraudulent Course completion certificates or misrepresent Course completion status

Violation of these prohibited activities may result in:

  • Immediate account termination
  • Forfeiture of Course fees without refund
  • Notification to the California Department of Insurance
  • Legal action to protect our rights and interests
  • Reporting to appropriate law enforcement authorities

10. SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or Courses (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

11. THIRD-PARTY WEBSITES AND CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, information, applications, software, and other content belonging to or originating from third parties (“Third-Party Content”).

Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

Examples of Third-Party Websites may include:

  • California Department of Insurance website (insurance.ca.gov)
  • Sircon.com roster submission system
  • Stripe payment processing
  • California statutes and regulations databases
  • Industry association websites
  • Educational resource websites

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Service no longer govern.

You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases.

You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

12. SITE MANAGEMENT

We reserve the right, but not the obligation, to:

  1. Monitor the Site for violations of these Terms of Service
  2. Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Service, including without limitation, reporting such user to law enforcement authorities or the California Department of Insurance
  3. In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof
  4. In our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems
  5. Review, modify, and/or delete any content you post on the Site or utilizing our Services if we determine, in our sole discretion, that the content violates the rights of others or is otherwise inappropriate for the Site
  6. Otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site
  7. Monitor Course completion and examination activities to ensure compliance with CDI regulations and academic integrity standards
  8. Investigate suspected violations of academic integrity or fraudulent Course completion
  9. Report violations of CDI regulations or fraudulent activity to appropriate authorities

13. CALIFORNIA DEPARTMENT OF INSURANCE COMPLIANCE

BailEdu operates as a California Department of Insurance approved continuing education provider. As such:

Our Obligations:

  • We maintain certification as a CDI-approved education provider
  • We submit course completion rosters to CDI via Sircon within 30 days of completion
  • We maintain educational records for five (5) years as required by regulations
  • We comply with all CDI regulations governing education providers
  • We ensure Course content meets CDI educational objectives and requirements
  • We may be subject to CDI audits and inspections

Your Obligations:

  • You must personally complete all Course requirements
  • You must maintain academic integrity throughout Course completion
  • You must retain your certificate of completion for five (5) years
  • You must verify that Course completion appears in your CDI licensing record
  • You must ensure Courses meet your specific license renewal requirements
  • You are responsible for tracking your continuing education hours and deadlines

Reporting and Enforcement: We reserve the right to report violations of academic integrity, fraudulent Course completion, or violations of CDI regulations to:

  • The California Department of Insurance
  • Law enforcement authorities
  • Professional licensing boards
  • Any other appropriate regulatory bodies

Regulatory Changes: CDI regulations and requirements may change. It is your responsibility to stay informed of current requirements. We will make reasonable efforts to update Courses to reflect regulatory changes, but we are not responsible for delays in implementing such updates.

14. ACCESS VIOLATIONS

Notwithstanding any other provision in this Agreement, you acknowledge and agree that:

a. Any violation of any scraping provision, or any unauthorized automated access to the Site, is per se an unauthorized access within the meaning of 18 U.S.C. § 1030 (an “Access Violation”) and other similar federal and state laws

b. We are not obligated to provide, and will not provide, any notice or period in which to cure any Access Violation breach of this Agreement

c. Any Access Violation shall obligate you to pay us liquidated damages of five thousand dollars ($5,000)

d. You acknowledge and agree that any Access Violation would cause irreparable harm for which damages are an inadequate remedy, and that therefore we shall be entitled, in the event of any Access Violation, to specific performance and injunctive or other equitable relief, without bond, in addition to all other remedies available at law

e. The five thousand dollar ($5,000) loss requirement of 18 U.S.C. § 1030 shall be waived for the purpose of any civil action we elect to bring against you

15. TERM AND TERMINATION

These Terms of Service shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF SERVICE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF SERVICE OR OF ANY APPLICABLE LAW OR REGULATION.

We may terminate your use or participation in the Site or delete your account and any content or information that you posted at any time, without warning, in our sole discretion, including for:

  • Violation of these Terms of Service
  • Violation of academic integrity standards
  • Fraudulent Course completion or identity misrepresentation
  • Assisting others in fraudulent Course completion
  • Violation of CDI regulations
  • Engaging in conduct that harms BailEdu’s reputation or relationships
  • Any other reason we deem appropriate in our sole discretion

Consequences of Termination: If we terminate or suspend your account for any reason:

  • You are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party
  • All Course access will be immediately revoked
  • No refunds will be provided
  • We may report the termination and reasons to the California Department of Insurance
  • We reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress
  • We may post notice of the violation on our Site

However, pursuant to CDI regulations:

  • We will maintain your educational records for five (5) years regardless of account termination
  • Validly earned certificates of completion will remain valid
  • CDI roster submissions already made will not be retracted
  • You will retain the right to request copies of your educational records

Survival: The following sections will survive any termination of these Terms: Sections 1, 3, 4, 5, 6, 7, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, and 28.

16. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site other than what is required under law and CDI regulations in the provision of our Services. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you.

You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Service will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

Course Content Updates: We may update Course content to reflect:

  • Changes in California regulations
  • Updates to CDI requirements
  • Corrections or improvements to educational materials
  • New case law or regulatory guidance

If significant Course updates occur after your enrollment but before completion, we may require you to review updated materials before Course completion.

17. GOVERNING LAW

These Terms of Service and your use of the Site are governed by and construed in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles.

18. DISPUTE RESOLUTION — PLEASE REVIEW AS THIS AFFECTS YOUR LEGAL RIGHTS

Binding Arbitration

EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND US (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH US, INCLUDING WITHOUT LIMITATION DISPUTES RELATED TO THESE TERMS OF SERVICE, YOUR USE OF THE SERVICES, AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION UNDER THE AMERICAN ARBITRATION ASSOCIATION’S RULES FOR ARBITRATION OF CONSUMER-RELATED DISPUTES AND YOU AND WE HEREBY EXPRESSLY WAIVE TRIAL BY JURY.

PROVIDED, HOWEVER, THAT TO THE EXTENT THAT YOU HAVE IN ANY MANNER VIOLATED OR THREATENED TO VIOLATE OUR INTELLECTUAL PROPERTY RIGHTS, WE MAY SEEK INJUNCTIVE OR OTHER APPROPRIATE RELIEF IN ANY STATE OR FEDERAL COURT IN THE STATE OF CALIFORNIA.

Discovery and rights to appeal in arbitration are generally more limited than in a lawsuit, and other rights that you and we would have in court may not be available in arbitration.

Small Claims Exception

As an alternative, you may bring your claim in your local “small claims” court, if permitted by that small claims court’s rules and if within such court’s jurisdiction, unless such action is transferred, removed or appealed to a different court.

Class Action Waiver

You may bring claims only on your own behalf. Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by this agreement to arbitrate. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS.

You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if we are a party to the proceeding.

Arbitration Process

This dispute resolution provision will be governed by the Federal Arbitration Act and not by any state law concerning arbitration. In the event the American Arbitration Association is unwilling or unable to set a hearing date within one hundred and sixty (160) days of filing the case, then either we or you can elect to have the arbitration administered instead by the Judicial Arbitration and Mediation Services.

Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms of Service.

Time Limitation

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Services or these Terms of Service must be filed within one (1) year after such claim of action arose or be forever banned.

Severability of Arbitration

Notwithstanding any other section of these Terms, if the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration section will be null and void. This arbitration agreement will survive the termination of your relationship with us.

19. CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

However, for Course content that may affect CDI compliance or educational objectives, we will make reasonable efforts to notify enrolled students of significant corrections.

20. DISCLAIMER

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES THAT:

  • Our Site or the Services will meet your requirements
  • The Site will be uninterrupted or error-free
  • The Services will meet your satisfaction
  • Any errors will be corrected
  • Our Courses will result in license renewal or CDI approval
  • Course content is complete or covers all relevant topics
  • Regulatory information is current as of the time you access it

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY:

  1. Errors, mistakes, or inaccuracies of content and materials
  2. Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Site
  3. Any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein
  4. Any interruption or cessation of transmission to or from the Site
  5. Any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Site by any third party
  6. Any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Site
  7. Changes in California Department of Insurance regulations or requirements
  8. CDI’s acceptance or rejection of Course completion for license renewal purposes
  9. Your failure to meet license renewal deadlines or requirements
  10. Consequences arising from your failure to verify Course acceptability for your license type

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

21. LIMITATIONS OF LIABILITY

a. Regarding the Site and Services

You agree that we will not be liable for any harm or loss that may occur in connection with:

  1. Any act or omission by you or your agent, whether authorized or unauthorized
  2. Your use, or inability to use, our Site and/or Services
  3. Access delays or access interruptions to our Site and/or Services
  4. The failure to deliver or erroneous delivery of information
  5. Events outside our control
  6. Your failure to pay us any applicable fees
  7. Your failure to comply with any regulations or requirements of the California Department of Insurance
  8. Your failure to verify that our Courses meet your specific license renewal requirements before enrolling
  9. Your failure to track your continuing education hours or renewal deadlines
  10. Your failure to submit or properly maintain continuing education records as required by CDI
  11. Any consequences arising from CDI’s acceptance, rejection, or evaluation of your Course completion
  12. Any consequences arising from your failure to complete required continuing education for license renewal
  13. Any consequences arising from license suspension, non-renewal, or disciplinary action by CDI
  14. Any actions, orders, or judgments of the California Department of Insurance or other regulatory bodies
  15. Any Third-Party Content or Third-Party Websites, or any services or products that you procure resulting from your exposure to Third-Party Content or Third-Party Websites
  16. Changes in regulations or requirements that occur after Course completion
  17. Your misunderstanding or misinterpretation of Course content
  18. Technical difficulties that prevent or delay Course access or completion

b. In General

We shall not be liable to you or anyone else for delays in or failures to perform our obligations under this Agreement that directly or indirectly result from events or causes beyond our reasonable control including, but not limited to:

  • Hardware or software failures
  • Equipment failures
  • Electrical power failures
  • Labor disputes, strikes, riots
  • Natural disasters (hurricanes, fires, floods, storms, earthquakes)
  • Acts of God
  • War, terrorism, governmental actions
  • Orders of courts or administrative bodies
  • Non-performance of third parties (including payment processors, hosting services, or Sircon)
  • Pandemics or public health emergencies
  • Changes in regulations or laws

LIMITATION OF DAMAGES:

WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLES WHETHER IN CONTRACT, TORT OR NEGLIGENCE EVEN IF WE ARE AWARE OF THE POSSIBILITY OR PROBABILITY OF SUCH DAMAGES.

IF WE ARE DEEMED LIABLE TO YOU BY A COMPETENT COURT, OUR MAXIMUM POSSIBLE LIABILITY TO YOU FOR ANY REASON SHALL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS ($100 USD).

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING:

  • Lost profit or lost revenue
  • Loss of data or educational records
  • Loss of continuing education credit
  • Damages arising from license suspension or non-renewal
  • Professional consequences or reputational harm
  • Damages arising from CDI disciplinary action
  • Any other damages arising from your use of the Site

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO $100.00 USD.

State Law Exceptions: Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights.

22. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, employees, directors, and contractors, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

  1. Your Submissions or content posted through your account
  2. Use of the Site or Services
  3. Breach of these Terms of Service
  4. Your violation of the rights of a third party, including but not limited to intellectual property rights
  5. Any breach of your representations and warranties set forth in these Terms of Service
  6. Inaccurate or fraudulent information provided by you or through your account
  7. Your failure to complete Course requirements personally or your assistance in helping another person fraudulently complete Course requirements
  8. Your violation of academic integrity standards
  9. Any fines, penalties, or disciplinary action from the California Department of Insurance resulting from your conduct
  10. Your misrepresentation of Course completion or certificate authenticity
  11. Your violation of CDI regulations governing continuing education
  12. Any harmful acts toward other users of the Site with whom you connected via the Site
  13. Your failure to maintain confidentiality of your account credentials
  14. Any consequences arising from your failure to verify Course acceptability for your license requirements

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

23. USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site and Course completion.

Educational Records: Pursuant to California Department of Insurance regulations, we are required to maintain your educational records for five (5) years, including:

  • Enrollment information
  • Course completion records
  • Examination scores
  • Certificates issued
  • Identity verification records

Although we perform regular routine backups of data, you are solely responsible for:

  • Maintaining copies of your certificates of completion
  • Keeping records of your continuing education hours
  • Tracking your license renewal deadlines
  • Verifying Course completion with CDI

You agree that we shall have no liability to you for any loss or corruption of any such data beyond what is required by law and regulation, and you hereby waive any right of action against us arising from any such loss or corruption of such data, except to the extent we have failed to maintain records as required by CDI regulations.

Data Backup and Retention:

  • We maintain backup systems for educational records
  • Educational records are retained for the regulatory-required five (5) years
  • After the retention period, records may be archived or deleted
  • You may request copies of your educational records at any time during the retention period

24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE.

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

Electronic Signatures: By enrolling in Courses and completing Course requirements, you provide electronic signatures that serve as:

  • Verification of your identity
  • Confirmation of Course enrollment
  • Attestation that you personally completed Course requirements
  • Acceptance of these Terms of Service
  • Authorization for us to submit completion information to CDI via Sircon

These electronic signatures carry the same legal weight as handwritten signatures.

25. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at:

California Department of Consumer Affairs
Complaint Assistance Unit
1625 North Market Blvd., Suite N 112
Sacramento, California 95834

Phone:
(800) 952-5210 or (916) 445-1254

For issues related to bail agent licensing or continuing education provider compliance, you may also contact:

California Department of Insurance
Education Unit
(916) 492-3064
insurance.ca.gov

26. MISCELLANEOUS

These Terms of Service and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision.

Notice Requirements: All notices from us to you shall be sent to your current email address on file with us and will be deemed delivered when sent to the email address then on record with us, even if such email address is no longer valid. It is your responsibility to keep your email address updated. You must notify us of any email address changes through your account settings or by contacting support@bailedu.com.

Assignment: These Terms of Service operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

Severability: If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions.

No Joint Venture: There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Service or use of the Site. You agree that these Terms of Service will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service.

Waiver: No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

27. NOTICE AND DISPUTE TIMING

Within sixty (60) days of the date of any event giving rise to a dispute, you must notify us in writing of such dispute, including a dispute over any charges and any services we provided, or you will have waived your right to dispute the charge or such services, or to bring or participate in any legal action raising any such dispute.

If we reasonably decide to retain an attorney or debt collector to enforce this Agreement, the prevailing party will be entitled to an award of all reasonable fees and costs, including reasonably incurred attorney fees, administrative fees, and technical fees, regardless of whether a judgment is rendered or suit is ever filed.

Notice Method: Notices of disputes must be sent to:

BailEdu
Attn: Legal Department
Prat City LLC
133 N Altadena Drive
Suite 215
Pasadena, CA 91107

Email: support@bailedu.com (for courtesy copy only; written notice is required)

28. SPECIAL STATE PROVISIONS

Right to Cancel

The following provisions are added to this Agreement for customers residing in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, and Wisconsin:

You may cancel your enrollment at any time before completing the Course and making payment. Since payment is only required after successful Course completion, you are not obligated to pay if you choose not to complete the Course.

If you have already completed the Course and made payment, you may cancel within three (3) business days of payment (excluding Sundays and holidays) only if:

  • You have not yet downloaded your certificate of completion
  • Your completion information has not yet been submitted to CDI via Sircon

To request cancellation after payment, mail or deliver a signed and dated notice which states that you, the buyer, are canceling this agreement, or words of similar effect. This notice shall be sent to:

Prat City LLC
Attn: Cancellations
133 N Altadena Drive
Suite 215
Pasadena, CA 91107

California and Ohio users may also email us at support@bailedu.com.

Important Notes:

  • Once your completion has been submitted to CDI via Sircon (which occurs within 30 days of completion), cancellation is no longer possible as the service has been fully rendered
  • If cancellation is approved, we will attempt to retract the CDI submission if it has not yet been processed

Additional State-Specific Provisions

For residents of certain states, additional consumer protection laws may apply. You are encouraged to review your state’s consumer protection laws to understand your rights fully. Nothing in these Terms is intended to limit any consumer protection rights you may have under applicable state law.

29. FORCE MAJEURE

We shall not be liable for any failure to perform our obligations under these Terms where such failure results from any cause beyond our reasonable control, including, without limitation:

  • Mechanical, electronic or communications failure or degradation
  • Acts of God
  • War, terrorism, civil unrest
  • Pandemic or public health emergency
  • Labor disputes or strikes
  • Governmental actions or regulatory changes
  • Failure of third-party service providers (including but not limited to Sircon, hosting services, or payment processors)
  • Natural disasters
  • Power failures or telecommunications failures

In the event of force majeure, we will use reasonable efforts to minimize any resulting delay in performance.

30. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by us on the Site, constitute the entire agreement between you and us concerning your use of the Site and Services.

Any prior agreements, communications, or understandings between you and us regarding the subject matter of these Terms are superseded by these Terms.

Incorporated Documents: The following documents are incorporated by reference and form part of this agreement:

  • BailEdu Privacy Policy
  • Course-specific terms and requirements
  • Any posted policies regarding specific Services
  • California Department of Insurance regulations applicable to continuing education (for informational purposes)

31. CONTACT US

If you have any questions regarding these Terms of Service, or to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

BailEdu
Prat City LLC
133 N Altadena Drive
Suite 215
Pasadena, CA 91107
United States

Email: support@bailedu.com

Response Time: We will respond to inquiries within two (2) business days.

For CDI-Related Inquiries: For questions about California Department of Insurance regulations, provider certification, or roster submissions, contact:

California Department of Insurance
Education Unit
Phone: (916) 492-3064
Website: insurance.ca.gov

BY USING OUR SITE AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.