Terms of Service

Last updated: November 3, 2026

NOTICE OF ARBITRATION PROVISIONS: YOUR USE OF THE SITE AND SERVICES IS SUBJECT TO BINDING INDIVIDUAL ARBITRATION OF ANY DISPUTES WHICH MAY ARISE, AS PROVIDED BELOW IN SECTION 15 AND IN THESE TERMS OF SERVICE. PLEASE READ THE ARBITRATION PROVISIONS CAREFULLY AND DO NOT USE THE SITE OR SERVICES IF YOU ARE UNWILLING TO ARBITRATE ANY DISPUTES YOU MAY HAVE WITH US AS PROVIDED BELOW.

1. AGREEMENT TO TERMS

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Prat City LLC, doing business as BailEdu (“BailEdu”, “we”, “Company”, “us”, or “our”), concerning your access to and use of the https://www.bailedu.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Service.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Service, via e-mail, or by another appropriate means. It is your responsibility to periodically review these Terms of Service to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Site after the date such revised Terms of Service are posted. We reserve any rights not expressly granted by these Terms.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. The Services

BailEdu offers the following services (collectively, the “Services”) according to these terms and conditions:

a. Online Continuing Education Courses

We charge for our California Department of Insurance-approved bail agent continuing education courses (each, the “Course”). You are required to establish an account on the Site and provide the information required for registration for the Course, including your California bail agent license information. In order to receive a Course completion certificate, you are required to complete the payment online. On completion and payment, we issue an electronic Course completion certificate that you can download, and we report your completion to the California Department of Insurance (“CDI”). You are solely responsible for confirming that your continuing education requirements are met and that your license renewal is filed with the CDI on time.

Course content is limited to the continuing education curriculum approved by the CDI. Completion of a Course does not guarantee that the CDI will renew your license, and we are not responsible for the CDI’s handling of your record or any delay in its systems.

If you require us to re-report a Course completion to the CDI or reissue a certificate due to errors in the information you provided, we reserve the right to charge you a fee.

After you register for the Site and in the provision of our Services, we might send you registration update reminders as well as other emails related to your course and examinations. We may try to contact you if incorrect information is provided in the registration process. However, we are not required under these Terms to contact you to obtain corrected information. We are not responsible for the delays caused by a user submitting incorrect information while registering for the Course.

The Services are only available to individuals who hold, or are applying for, a California bail agent license; you will not be allowed to receive credit for a Course without providing valid license information.

3. PRIVACY

We take the privacy and security of our users’ information and activities on our Site very seriously. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Service. Please be advised the Site is hosted in the United States and is intended for use only by individuals located in the United States. We do not allow users who are located in, or residents or citizens of, member states of the European Union or the European Economic Area to access or use our Services. If you nevertheless access the Site from outside the United States in violation of these Terms, you acknowledge that your information will be transferred to, stored, and processed in the United States as described in our Privacy Policy, and that the data protection laws of the United States may differ from those of your jurisdiction. The Site and Services are not directed to children, and we do not knowingly accept, request, or solicit information from, or knowingly market to, anyone under the age of sixteen (16). Users under the age of sixteen (16) must not use the Site or Services. If we learn that anyone under the age of sixteen (16) has provided personal information to us, we will delete that information as quickly as is reasonably practicable and as required by applicable law, including the U.S. Children’s Online Privacy Protection Act.

If you believe we may have collected personal information about a child under the age of sixteen (16), please contact us at support@bailedu.com with “Minor Data Collected Notification” in the subject line.

Pursuant to 47 U.S.C. Section 230(d), as amended, we hereby notify you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available from the Electronic Frontier Foundation website located at http://www.eff.org.

4. FEES

You agree to pay us for the provision of any of the Services, subject to the following conditions.

a. Modifications

We may change our fee schedule at any time and the new fee schedule shall be enforced immediately upon publication of the same on the Site or upon notice to you via email.

b. Refunds

Except as provided in this Section 4(b) or as required by applicable law, we do not provide refunds for our services or products. At our discretion, we may refund course-related optional upgrades if the request is made prior to the completion of those services. If the service has been rendered or the product has been shipped, we cannot refund you.

Please direct any billing questions to us through the “Contact Us” form linked to on the Site’s webpages.

c. Risk of Loss

Any purchases of physical products made through the Site are subject to a shipment contract. The risk of loss and title for such items pass to you upon delivery of the items to the carrier.

5. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Service, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

We respect the intellectual property of others and expect all users to do the same. If you believe that any material available on or through the Site infringes your copyright, please contact us via email at support@bailedu.com so that we may review and respond to your concern. Certain Content made available on the Site may be owned by third parties and used with permission, under license, or pursuant to applicable usage rights. All third-party trademarks, service marks, logos, and copyrighted materials remain the property of their respective owners.

6. USER REPRESENTATIONS

By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete, including that you have the authority to use any submitted payment information; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary within ten (10) calendar days after it becomes inaccurate; (3) you have the legal capacity and you agree to comply with these Terms of Service; (4) you are at least eighteen (18) years of age; (5) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; (7) your use of the Site will not violate any applicable law or regulation; (8) you meet all of the requirements (e.g., age, etc.) set forth in these terms and conditions; (9) you are not a competitor of our Site or the services we provide; (10) you are using the site non-commercially, for the purpose of taking a California Department of Insurance-approved bail agent continuing education course; (11) you are not located in, or a resident or citizen of, any member state of the European Union or the European Economic Area; (12) you are the individual whose name appears on the identity information submitted when enrolling for the Course and/or Services, and you are not accessing the Site through someone else’s account; and (13) you are capable of assessing the reasonability of any third-party products or services offered to you on our Site for your circumstances and understand that their appearance on our Site does not represent BailEdu’s endorsement or advice that you should purchase them.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

7. USER REGISTRATION

You may be required to register with the Site. You agree to keep your password confidential, will not assist or enable another person to use your account or access the Site or the Course with your account, and will be responsible for all use of your account and password. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. You may delete your account by following the instructions on the website or contacting the email address provided at the bottom of these Terms.

We have implemented reasonable security measures to protect information provided through the Site. However, no method of internet transmission is 100% secure, and we cannot guarantee the security of your information. You are responsible for implementing sufficient procedures and safeguards to protect your own devices, systems, and information when accessing the Site and Services.

8. PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
2. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
3. Use the Site to advertise or offer to sell goods and services.
4. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
5. Engage in unauthorized framing of or linking to the Site.
6. Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information such as user passwords or payment information.
7. Make improper use of our support services or submit false reports of abuse or misconduct.
8. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
9. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
10. Attempt to impersonate another user or person or use the username of another user.
11. Sell or otherwise transfer your profile.
12. Use any information obtained from the Site in order to harass, abuse, or harm another person.
13. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
14. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
15. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
16. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
17. Delete the copyright or other proprietary rights notice from any Content.
18. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
19. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
20. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
21. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
22. Knowingly make false and defamatory statements of fact about us or the Site (this does not restrict truthful reviews or honest opinions, as described in Section 9).
23. Use the Site in a manner inconsistent with any applicable laws or regulations.
24. Use the Site or services to directly or indirectly infringe the legal rights of third parties or our Intellectual Property.
25. Solicit another person to fraudulently take the Course or complete any of the related materials under your name.
26. Take the Course or complete any of the related materials under another person’s name or user name.
27. Access the Site from any legal jurisdiction where doing so is not allowed or is illegal.
28. Access the Site from outside the United States, including from the European Union or European Economic Area, including by using a VPN or any other technology that can mask your true location, or otherwise access the Site if you are a citizen of any European Union or European Economic Area member countries (even from abroad).

9. SUBMISSIONS AND USER CONTENT

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions. Notwithstanding the foregoing, Submissions do not include, and nothing in this Section 9 treats as non-confidential, transfers ownership of, or grants us any right to publish or to use for marketing, advertising, or promotional purposes: (a) messages, questions, requests, and other communications you send to our customer support team by email, through the “Contact Us” form, by telephone, chat, or text message, or through any other support channel, together with any attachments to them; (b) your registration and account information, Course enrollment, progress, quiz and examination results, Course completion certificates, license information, payment information, and other records relating to your participation in the Course or the Services; or (c) User Content, which is governed by the remainder of this Section 9. We will use and disclose the communications and records described in clauses (a) and (b) only to provide, administer, and support the Services, to report completion to the California Department of Insurance as described in these Terms, to comply with applicable law, and as otherwise described in our Privacy Policy, and we will not publish them or use them for marketing, advertising, or promotional purposes without your separate express consent.

Certain portions of the Site or Services may allow you to submit reviews, testimonials, ratings, comments, photographs, or other materials for public posting or display on the Site or the Services (collectively, “User Content”). User Content does not include the private communications and records described in clauses (a) and (b) of the preceding paragraph. You agree not to submit any User Content that: (a) is false, misleading, defamatory, obscene, threatening, harassing, abusive, hateful, discriminatory, violent, or otherwise objectionable; (b) promotes illegal activity or unethical conduct; (c) infringes any intellectual property, privacy, publicity, or other proprietary right; (d) contains viruses or code designed to disrupt or damage any system; (e) constitutes spam, unauthorized advertising, solicitation, chain letters, or promotional materials; (f) impersonates any person or entity or falsely suggests an affiliation, endorsement, or sponsorship; (g) violates any applicable law or regulation; or (h) otherwise violates these Terms. No User Content you submit will be treated as confidential. You are solely responsible for your User Content and represent and warrant that you own or control all rights necessary to provide such User Content and to grant the rights described in these Terms. Subject to the following paragraphs, we reserve the right, but have no obligation, to monitor, review, reject, edit, remove, disable access to, or take any other action with respect to User Content in our sole discretion and without notice. We do not verify, adopt, or endorse User Content, and you bear all risks associated with it.

By submitting User Content, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, perform, create derivative works from, and otherwise exploit such User Content (including your first name or initials, if included) in connection with operating, marketing, advertising, improving, and promoting the Site, the Services, and our business. To the extent permitted by law, you waive any moral rights you may have in such User Content. As between you and us, you retain ownership of all intellectual property rights you have in your User Content, including your reviews, and nothing in these Terms requires you to assign or transfer ownership of your User Content to us. User Content is not a Submission, and the ownership provisions above regarding Submissions do not apply to User Content.

Notwithstanding anything to the contrary in these Terms, including Sections 8 and 11: (a) nothing in these Terms prohibits or restricts you from communicating a truthful review, rating, opinion, assessment, or analysis of us, the Site, or the Services, whether favorable or unfavorable, on the Site or through any other forum or medium, and we will not impose any penalty or fee on you, or take any other adverse action against you, because you do so; (b) the only rights we receive in your reviews are the non-exclusive license described above; and (c) we will not remove, suppress, or decline to publish any review based solely on its negative content or the rating it gives, and we will not edit any review in a manner that changes its meaning, although we may remove or decline to publish a review that violates the content standards in this Section 9 (for example, because it is fraudulent, defamatory, unlawful, or unrelated to the Site or the Services) or that contains personal information or other content that we are not permitted to publish.

10. THIRD-PARTY WEBSITES AND CONTENT

The Site may contain (or you may be sent via the Site) links to or promotions for other websites, including those of third-party providers of products or services offered on the Site as described in Section 6 of these Terms (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content may not be investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Service no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

11. SITE MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Service; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Service, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your User Content or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; (5) review, modify, and/or delete any content you post on the Site or utilizing our Services or System if we determine, in our sole discretion, that the content violates the rights of others or is otherwise not appropriate for the Site; and (6) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

12. TERM AND TERMINATION

These Terms of Service shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF SERVICE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF SERVICE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress. We may also post on the Site that you have violated our terms and conditions of service. Termination, suspension, or cancellation of your account or access rights shall not affect any right or relief to which we may be entitled, at law or in equity, and all rights granted to you under these Terms of Service will automatically terminate and immediately revert to us. Upon termination for any reason, you must cease all use of the Site and Services.

Notwithstanding any other provision in these Terms, but subject to Section 15 and to the extent permitted by applicable law, you acknowledge and agree that: (a) any violation of any scraping provision, above, is per se an unauthorized access within the meaning of 18 U.S.C. § 1030 (an “Access Violation”) and other similar federal and state laws; (b) we are not obligated to provide, and will not provide, any notice or period in which to cure any Access Violation breach of these Terms; (c) to the extent permitted by applicable law, any Access Violation shall obligate you to pay us liquidated damages of five thousand dollars ($5,000), which the parties agree is a reasonable estimate of damages that would be impracticable or extremely difficult to fix; and (d) you acknowledge and agree that, notwithstanding any other provision herein, any Access Violation would cause irreparable harm for which damages are an inadequate remedy, and that therefore we shall be entitled, in the event of any Access Violation, to specific performance and injunctive or other equitable relief, without bond, in addition to all other remedies available at law.

Sections 4(b) (Refunds), 5 (Intellectual Property Rights), 8 (Prohibited Activities), 9 (Submissions and User Content), 12 (as to Access Violations and remedies), 14 (Governing Law), 15 (Dispute Resolution and Agreement to Arbitrate), 17 (Disclaimer), 18 (Limitations of Liability), 19 (Indemnification), 20 (User Data), and 23 (Miscellaneous) will survive any termination of these Terms, together with any other provisions that by their nature are intended to survive.

13. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site other than what is required under law in the provision of our Services. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Service will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

14. GOVERNING LAW

These Terms of Service and your use of the Site are governed by and construed in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles. Any dispute between the parties that is not subject to arbitration or that cannot be heard in small claims court will be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you and we consent to the personal jurisdiction and venue of those courts.

15. DISPUTE RESOLUTION AND AGREEMENT TO ARBITRATE

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. IT REQUIRES YOU AND US TO RESOLVE MOST DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION INSTEAD OF IN COURT. IT ALSO WAIVES YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO TAKE PART IN A CLASS ACTION.

(a) Agreement to Arbitrate. Except as provided in Subsections (f) and (g), you and the Company agree that any dispute, claim, or controversy between you and us must be resolved by final and binding individual arbitration and not in court (each, a “Dispute”). This covers any Dispute arising out of or relating to: these Terms; your access to or use of the Site; any courses, certificates, or other products or services offered through the Site; or your relationship with us. It applies whether the Dispute is based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether it arose before or after you accepted these Terms. You and we each waive the right to a trial by jury. This Section is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), and federal arbitration law. Section 14 (Governing Law) applies to this Section only to the extent it is consistent with the FAA. If this Section conflicts with any other provision of these Terms of Service, this Section controls.

(b) Delegation. The arbitrator has exclusive authority to decide all threshold issues, including the interpretation, applicability, scope, enforceability, and formation of this Section. There is one exception. A court of competent jurisdiction, and not the arbitrator, will decide: (i) any issue concerning the validity, enforceability, or scope of Subsection (e) (Class and Representative Action Waiver), Subsection (g) (Public Injunctive Relief), or Subsection (i) (Mass Arbitration); and (ii) whether a claim falls within Subsection (f) or (g).

(c) Informal Dispute Resolution.

(1) Notice. Before starting an arbitration, the party asserting a Dispute must send the other party a written notice of dispute (a “Notice,” also referred to in these Terms of Service as a “Dispute Notice”). The Notice must include:

  • the claimant’s name, mailing address, and email address;
  • if the claimant is you, the email address associated with your account and, if applicable, the Course you registered for;
  • a description of the nature and basis of the Dispute; and
  • the specific relief sought, including a good-faith estimate of any amount claimed.

The Notice must be personally signed by the claimant, even if the claimant is represented by counsel. You must send your Notice to us by email at legal@bailedu.com or by mail to Prat City LLC, Attn: Legal Department, 133 N Altadena Drive, Suite 215, Pasadena, CA 91107. We will send any Notice to you at the email address and, if available, the mailing address associated with your account. Notwithstanding Section 23 (Miscellaneous), a Notice we send by email is not effective if we receive a notice that it was undeliverable, in which case we will resend it to any mailing address associated with your account.

(2) Good-Faith Negotiation. For 30 days after the Notice is received, you and we agree to try in good faith to resolve the Dispute informally. Either party may ask for an individual telephone or video conference during that period. If either party asks, the claimant must take part personally, and counsel may attend. If the Dispute is not resolved within the 30 days, either party may start an arbitration.

(3) Tolling. All applicable statutes of limitations and filing deadlines are tolled from the date the Notice is received until 30 days after the informal resolution period ends. This Subsection does not shorten any limitations period available under applicable law.

(4) Condition Precedent. Completing this informal process is a condition precedent to starting an arbitration. If a party starts an arbitration without completing it, a court may stay or enjoin the arbitration until the process is completed. If the AAA has already accepted the case, the arbitrator may do so instead.

(d) Arbitration Procedures.

(1) Administrator and Rules. The American Arbitration Association (“AAA”) will administer the arbitration under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, as each is in effect when the arbitration is filed (together, the “AAA Rules”), except as modified by this Section. The AAA Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879. If the AAA is unavailable or declines to administer the arbitration, the parties will agree on a substitute administrator. If they cannot agree, a court of competent jurisdiction will appoint one under 9 U.S.C. § 5. The substitute will apply its consumer arbitration rules and comparable consumer due-process protections. If this Section conflicts with the AAA Rules, this Section controls, unless the conflicting provision would be unenforceable under applicable law or the AAA’s consumer due-process standards.

(2) Arbitrator. A single neutral arbitrator will conduct the arbitration. The arbitrator must be a licensed attorney or retired judge and will be selected under the AAA Rules.

(3) Hearings and Location. If your claim is for $25,000 or less, you may choose whether the arbitration is conducted solely on written submissions, by telephone or videoconference, or at an in-person hearing. The arbitrator may still require a hearing if needed. Any in-person hearing will take place in the county where you reside, or in another location you and we both agree to.

(4) Discovery. The arbitrator may allow the discovery the arbitrator considers appropriate, taking into account the amount and complexity of the Dispute and the need for a fair and efficient process.

(5) Relief Available. The arbitrator may award any individual relief that a court of competent jurisdiction could award under applicable law, including damages, restitution, declaratory relief, injunctive relief, statutory remedies, and attorneys’ fees and costs. That relief may be awarded only in favor of the individual party seeking it, and only to the extent needed to provide relief warranted by that party’s individual claim. The arbitrator must apply the substantive law that applies to the Dispute, including any nonwaivable consumer protection laws, and must honor all applicable statutes of limitations and privileges. No provision of these Terms that would limit any remedy available under applicable law, including any limitation of liability or liquidated damages provision, applies in arbitration to the extent that limitation would be unenforceable against a consumer under applicable law.

(6) Award. The arbitrator will issue a reasoned written decision explaining the essential findings and conclusions on which the award is based. The award is final and binding, except for any review allowed under the FAA. Judgment on the award may be entered in any court of competent jurisdiction. An award has no preclusive effect in any other arbitration or proceeding involving different parties, unless applicable law requires otherwise.

(7) Confidentiality. Unless applicable law requires otherwise, the parties will keep confidential any non-public information disclosed in the arbitration. This does not prevent a party from disclosing information as needed to enforce or challenge an award, to comply with law or legal process, or to communicate with its legal, tax, or financial advisors.

(e) Class and Representative Action Waiver. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY. NEITHER OF US MAY BRING A CLAIM AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless you and we both agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims and may not preside over any form of class, collective, or representative proceeding. However, the AAA may coordinate administration of cases under Subsection (i). This Subsection does not waive or limit (i) any right to seek public injunctive relief, which is governed by Subsection (g), or (ii) any other right or remedy that applicable law does not allow to be waived.

(f) Exceptions to Arbitration. The following claims are not subject to arbitration:

(1) Small Claims. Either party may bring an individual claim in small claims court in the county where you reside, or in Los Angeles County, California, if the claim qualifies for that court’s jurisdiction and stays in that court. If a claim is filed in arbitration but qualifies for small claims court, either party may elect to have it heard in small claims court before the arbitrator is appointed.

(2) Intellectual Property and Unauthorized Access. Either party may bring an individual action in a court of competent jurisdiction for injunctive or other equitable relief to stop either of the following: (i) the actual or threatened infringement, misappropriation, or violation of that party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; or (ii) actual or threatened unauthorized access to that party’s computer systems, including an Access Violation as defined in Section 12. Any claim for damages arising from the same conduct, including any claim for liquidated damages under Section 12, remains subject to arbitration.

(3) Non-Arbitrable Claims. This Section does not require arbitration of any claim or remedy that applicable law prohibits from being subject to a predispute arbitration agreement.

(g) Public Injunctive Relief. This Section does not waive your right to seek public injunctive relief, meaning injunctive relief whose primary purpose and effect is to prohibit unlawful acts that threaten future injury to the general public, under any law that provides for it. That includes California’s Unfair Competition Law, Consumers Legal Remedies Act, and False Advertising Law. If you assert a claim for public injunctive relief, the following applies:

  • all individual claims and individual remedies are arbitrated first under this Section;
  • the claim for public injunctive relief is decided by a court of competent jurisdiction, and not by the arbitrator; and
  • the court proceeding on that claim is stayed until the individual arbitration is complete.

In deciding the public injunctive relief claim, the court will give effect to the arbitrator’s decision on the individual claims, to the extent permitted by applicable law.

(h) Severability. If a court or arbitrator finds any part of this Section invalid or unenforceable, that part will be severed and the rest of this Section will remain fully enforceable, subject to the following two exceptions:

  • If a court finds that Subsection (e) or Subsection (g) is unenforceable as to a particular claim or request for relief, that claim or request, and only that claim or request, will be severed. It will then proceed in a court of competent jurisdiction under Subsection (j)(4), after any remaining individual claims have been arbitrated. The court proceeding will be stayed until the arbitration is complete.
  • If a court finds that Subsection (i) is unenforceable, the AAA Rules will apply instead.

In no event will this Section be read to permit class, collective, or representative arbitration.

(i) Mass Arbitration. This Subsection applies if 25 or more similar Notices or demands for arbitration are submitted against us, or by us, by or with the help of the same or coordinated counsel or entities (“Mass Filing”). In that case, the AAA Mass Arbitration Supplementary Rules will apply, and the parties will cooperate in good faith with the AAA to administer the cases efficiently and fairly. The arbitrator assigned to the Mass Filing may adopt procedures to promote efficiency, but only if those procedures are consistent with the AAA Rules and preserve each claimant’s right to an individual decision on the merits. During the period in which cases are administered in groups, statutes of limitations are tolled for every claimant whose case has not yet been filed. Nothing in this Subsection changes either party’s fee obligations under Subsection (j).

(j) Fees and Costs.

(1) Arbitration Fees. Arbitration filing, administrative, and arbitrator fees are allocated as provided in the AAA Consumer Arbitration Rules and the AAA Consumer Fee Schedule. We will pay all fees and costs that we are required to pay under the AAA Rules or applicable law. Your share of filing fees will not exceed the amount the AAA Consumer Fee Schedule requires of consumers. If you can show that the costs of arbitration would be prohibitive compared with the costs of litigation, we will pay as much of your filing and hearing fees as the arbitrator considers necessary to keep the arbitration from being cost-prohibitive. This applies whatever the outcome of the arbitration, unless the arbitrator finds that your claim was frivolous or brought for an improper purpose, as measured by the standards in Federal Rule of Civil Procedure 11(b). Any fee waiver available to you under applicable law, including California Code of Civil Procedure § 1284.3, remains available.

(2) Timely Payment. We will pay any fees or costs we owe within the time required by the AAA Rules and applicable law. That includes California Code of Civil Procedure §§ 1281.97 and 1281.98, where they apply.

(3) Attorneys’ Fees. Each party will bear its own attorneys’ fees and costs, except as follows:

  • the arbitrator will award attorneys’ fees and costs to a party when applicable law would allow a court to award them; and
  • the arbitrator may award fees and costs as a sanction under the AAA Rules.

The prevailing-party and collection fee provision in Section 23 (Miscellaneous), and any other fee-shifting provision in these Terms of Service that does not apply equally to you and us, does not apply to any Dispute, whether it is resolved in arbitration or in court.

(4) Venue for Court Proceedings. Consistent with Section 14 (Governing Law), any court proceeding permitted by this Section will take place in a state or federal court located in Los Angeles County, California. However, small claims actions may be brought as provided in Subsection (f)(1), and if you reside outside California you may choose to proceed in a state or federal court in the county where you reside.

(k) Changes to This Section. Notwithstanding Section 1 (Agreement to Terms), continued use of the Site does not by itself constitute acceptance of a change to this Section. We may change this Section only as follows:

  • We will notify you of any material change to this Section at least 30 days before the change takes effect, by email or by a prominent notice on the Site.
  • A change will not apply to any Dispute for which a Notice was given before the change takes effect. Any such Dispute will be governed by the version of this Section in effect when the Notice was given.
  • If you do not agree to a material change, you may reject it within 30 days after notice of the change, by sending a written rejection to the address in Subsection (c)(1). In that case, your Disputes with us will continue to be governed by the most recent version of this Section you accepted.

(l) Survival. This Section survives the termination of these Terms, the closing of your account, and the end of your use of the Site or the Services.

(m) Other Rights Preserved. Nothing in this Section limits your right to contact the California Department of Consumer Affairs as described in Section 22.

16. CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

17. DISCLAIMER

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES THAT OUR SITE OR THE SERVICES CONTAINED THEREIN WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED OR ERROR FREE, OR THAT THEY WILL MEET YOUR SATISFACTION. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

18. LIMITATIONS OF LIABILITY

a. Regarding the Site

You agree that we will not be liable for any harm or loss that may occur in connection with: (1) Any act or omission by you or your agent, whether authorized or unauthorized; (2) Your use, or inability to use, our Site and/or Services; (3) Access delays or access interruptions to our Site and/or Services; (4) The failure to deliver or erroneous delivery of information; (5) Events outside our control; (6) Your failure to pay us any applicable fees; (7) your failure to comply with any requirements, orders or rulings of the California Department of Insurance or any other governmental body involved in your licensing or continuing education, including to pay any fees; (8) Any actions, orders or judgments of administrative, judicial and other governmental bodies; or (9) any Third-Party Content or Third-Party Websites, or any services or products that you procure resulting from your exposure to Third-Party Content or Third-Party Websites.

b. In General

We shall not be liable to you or anyone else for delays in or failures to perform our obligations under these Terms that directly or indirectly result from events or causes beyond our reasonable control including, but not limited to: hardware or software failures, other equipment failures, electrical power failures, labor disputes, strikes, riots, hurricanes, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or administrative bodies, or the non-performance of third parties. We shall not be liable for any indirect, consequential, incidental, special or exemplary damages of any kind, including but not limited to lost: profits, goodwill, use, data or other intangibles whether in contract, tort or negligence even if we are aware of the possibility or probability of such damages. To the extent permitted by applicable law, if we are deemed liable to you by a competent court or arbitrator, our maximum possible liability to you for any reason shall not exceed one hundred United States dollars ($100 USD).

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, TO THE EXTENT PERMITTED BY APPLICABLE LAW, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO $100.00 USD. NOTHING IN THESE TERMS LIMITS LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR WHERE SUCH LIMITATION IS PROHIBITED BY LAW. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE YOUR RIGHTS WITH RESPECT TO CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OF THE SITE OR SERVICES. WITHOUT LIMITING THE FOREGOING, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF (1) YOUR FAILURE TO COMPLY WITH THESE TERMS OF SERVICE OR (2) CONTENT POSTED TO THE SITE BY YOU OR ANY THIRD PARTY.

19. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Submissions or User Content; (2) use of the Site; (3) breach of these Terms of Service; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; (5) any breach of your representations and warranties set forth in these Terms of Service; (6) Inaccurate or fraudulent information provided by you or another person; or (7) any fines, penalties, or reprimands from the California Department of Insurance or another governmental body directly resulting from your negligence or intentional or willful misconduct. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. You will not settle, compromise, or in any other manner dispose of any such claim without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

20. USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

SMS/Text Messages. Because we send text messages in connection with the Services (for example, registration and course reminders, certificate and renewal reminders, and, if you opt in, promotional messages), by providing your mobile phone number and opting in to receive SMS or text message communications from us, you expressly consent to receive recurring transactional, informational, marketing, or promotional text messages from BailEdu and its service providers, including messages sent using automated technologies, at the phone number you provide. Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan, and you are responsible for any such fees. You may opt out of receiving text messages at any time by replying STOP to any text message or by contacting us at support@bailedu.com. After you send a STOP request, you may receive one additional message confirming your opt-out. For assistance, reply HELP or contact us at support@bailedu.com. Wireless carriers are not liable for delayed or undelivered messages. We do not guarantee the availability or performance of SMS services and may modify or discontinue SMS communications at any time without notice. By opting in, you represent that you are the subscriber or authorized user of the mobile number provided and are authorized to consent to receive text messages at that number.

22. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

23. MISCELLANEOUS

These Terms of Service and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us regarding their subject matter and supersede all prior and contemporaneous agreements, communications, and understandings between you and us regarding such subject matter. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision. Except as provided in Section 15(c), all notices from us to you shall be sent to your current email address on file with us and will be deemed delivered, and notice thus provided, when sent to the e-mail address then on record with us, even if such email address is no longer valid. It is your responsibility to keep your email address updated. These Terms of Service operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. You may not assign or transfer these Terms of Service or any of your rights or obligations hereunder without our prior written consent, and any attempted assignment in violation of this provision is void. These Terms of Service are binding upon and shall inure to the benefit of the parties and their respective successors and permitted assigns. The headings used in these Terms of Service are included for convenience only and will not limit or otherwise affect these Terms of Service. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Service or use of the Site. You agree that these Terms of Service will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service. Any dispute, including a dispute over any charges or any services we provided, must be raised in accordance with the Dispute Notice procedure set forth in Section 15.

Use of the Site and Services is subject to existing laws and legal process. Nothing contained in these Terms of Service will limit our right to comply with governmental, court, and law-enforcement requests or requirements relating to your use of the Site or Services.

24. CONTACT US

If you have any other questions regarding these Terms of Service, or in order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Prat City LLC
Attn: Customer Support
133 N Altadena Drive, Suite 215
Pasadena, CA 91107
United States

Phone: (844) 828-0338

Email: support@bailedu.com